How To Fix Peloton Headphone Jack Not Working

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BY James Roland
Updated on 08/29/2022

Using headphones while exercising is a way to increase concentration and happiness for participants. In particular, when taking classes, you will hear a lot of Peloton’s trendy songs and customize your own playlist. A headset will help you fully enjoy the moment.

However, using the headphone jack is still difficult, for example, the Peloton headphone jack not working. How often is this situation and how should it be fixed, read the article below to get new things.

Does Peloton Have A Headphone Jack?

Yes. Peloton has a headphone jack that fits the 3.5 mm jack for participants. You can use a headphone from Peloton or your individual one.

You should notice the location of the headphone jack in Peloton Bike and Peloton Bike+.

  • In Peloton Bike: the headphone jack is located on the right side of the screen beside the volume button.

Headphone Jack for Bike

  • In Peloton Bike+: the headphone jack is located at the center of the handlebar.

Headphone Jack for Bike Plus

Benefits Of Using Peloton With Headphone

Although the sound system of Peloton products is enjoyable, using headphones during workout time also brings some certain benefits:

  • Reduce distractions.
  • Improve your concentration.
  • Help you to work out intentionally.
  • Improve your workout performance.

Why is Peloton Headphone Jack Not Working?

Dirty Headphone Jack

The dirty headphone jack is a fairly common error in headphone lines due to its deep design. That makes it difficult for users to clean regularly.

How to fix?

To fix this error, you should regularly pay attention to the headphone jack of your devices. You should prepare specialized cleaning tools to clean the headphone jack weekly. This makes the connection of the headphones to the Peloton Bike slicker.

Incorrect Plugging

One of the most common reasons earphones don’t work is that they are not plugged in correctly.

How to fix?

You have to make sure that the plug is fully inserted into the audio jack on your devices. Your headphone jack may also be disconnected by debris or lint, so clean it with a toothpick or cotton swab.

Wet Headphone Jack

When you use headphones in the rain, your headphone jack has been exposed to water.

How to fix?

This issue is quite difficult to solve or fix at home. Usually, you can use a dryer to dry them before using. However, this method is not very effective. You should replace it with new earphones.

Broken Headphone Jack

The first telltale sign of a broken headphone jack is cracks or damage around the edge of the jack. This will prevent you from inserting the headphone jack into your device, or the sound will only come from one side of the headset.

How to fix?

In this case, you are required to replace a new headset.


Peloton Sumpan Headphones

Troubleshooting Tips for Headphone Jack Not Working

You should regularly carry on some methods to repair both technical and physical bugs of Peloton, including the Peloton Headphone Jack. Here are three tips to protect your device’s headphone jack:

Clean frequently

The headphone jack is very prone to dust or cloth that obstructs the connection. So, regularly check and remove dust with specialized tools. You can use light to check inside the jack to find out any slim objects.

Check connection before use

Your Peloton Bike may not detect the headphone because of a damaged plug or jack. Hence, make sure the headphone is plugged in properly.

Use a 3.5mm audio plug

3.5mm headphone is the default type of headphone used for Peloton product lines. If you choose a different size, you will not be able to plug in the headset.


3.5mm audio jack adapter

Top 5 Notices before Using Bike+ Audio Jack

Whenever you intend to use the audio jack on the Peloton Bike+, consciously do the following notices  for a better experience:

  • Connect the headphones to the audio jack in the front of the handlebar.
  • Set up the volume on the tablet.
  • Use the headphones on other devices to function them.
  • Use another headset to determine if the original headset is working correctly.
  • Put the headset cable on the flat side with the handlebar’s audio jack port.

Peloton Headphone Jack


In conclusion, despite being a simple item, we still have some problems when using headphones. Remember the necessary notes when using Peloton’s headphones to avoid issues and better your experience with Peloton.


1. How much does it cost to fix a headphone jack?

You have to pay $50 for the average cost to repair a headphone jack.

2. What kind of headphones are compatible with Peloton devices?

There are four kinds of headphones that are compatible with Peloton equipment:

  • JBL X Peloton Earbuds
  • Apple® AirPods
  • Powerbeats3
  • Urbanears Hellas Headphones

3. Can I connect Bluetooth® headphones to Peloton?

Yes. You can connect Bluetooth® headphones to Peloton. Peloton provides a Bluetooth audio connection to many wireless headphones such as AirPods and Samsung Galaxy Buds.


Peloton wireless headphone

4. Which headphone jack sizes can be used with Peloton equipment?

3.5mm headphone is the default type of headphone used for Peloton product lines.

5. Does fixing a headphone jack take a long time?

Fixing time depends on the problems your headphone has. It takes from 5 minutes to 20 minutes to take all the dust out. However, for serious problems such as moisture or cracking, you may have to replace a new headphone set.

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