You don’t have enough time to keep up with all of the Peloton exercises, do you? Or for any reason that makes you want to stop using your Peloton subscription, we think you might want to cancel your Peloton membership. If not, it can cost a considerable amount of wasted money, for Peloton auto-renews your subscription monthly.
Can I cancel My Peloton Membership?
Fortunately, you can always cancel your Peloton membership as you wish to. Whether you are too busy, or you just simply want to take a short break, you can cancel to prevent wasting money. With this guide, we will show you how to cancel the Peloton subscription on any platform.
How To Cancel Peloton Unlimited Membership?
Do It Online
When there is internet connection, there are two ways to cancel your Peloton Unlimited Membership:
- Use the Peloton app
- Go to the Peloton Website
For the Peloton app, you can follow the steps below to cancel your subscription:
Step 1: Log in to your account, after clicking on your profile at the top right corner of the screen.
Step 2: Click on “My Account”, then go to “Subscription” and select cancel subscription.
Step 3: Confirm “Cancel The Subscription”.
Also, the Peloton official site allows you to cancel your Peloton membership:
Step 1: Go to the official Peloton website: https://www.onepeloton.com/
Step 2: Log in to your account.
Step 3: Search for the “Subscription” window, go there, and you will see the membership options.
Step 4: Choose the Peloton membership, then after you get the cancel option, click on it and confirm the cancellation.
Note that your membership will be canceled by the end of the month. Membership cancellation anywhere in the month will be for the next membership renewal, which will not affect your current subscription duration.
Contact Peloton Customer Service
Another way to cancel your Peloton membership is to make a phone call. Dial this number: 1-866-679-9129 for Peloton customer service. After a few questions when the agent assures you that you want to stop using their service, they will cancel it for you.
How To Cancel Peloton Digital Membership
Digital Membership Cancellation
For Digital Membership, many platforms are available for Peloton, including iOS, Android, Fire TV, Roku, or the Peloton online website.
Let’s scroll down to see how you can cancel your subscription on your device:
For Android Users:
If you have the Peloton Digital app on your Android device, the instruction below can help you with canceling your membership:
Step 1: Go to Google Play Store.
Step 2: Check your profile by seeing the profile picture on the right top corner of your device when opening Google Play.
Step 3: Open your profile icon, you will see the three horizontal lines symbol for the menu. Go to the menu and choose the “Payment & Subscription” section.
Step 4: Select “Subscription”, it will show you a list of your app subscription.
Step 5: Find Peloton, open it and choose “Cancel Subscription”.
Step 6: Click on “Confirm” and your membership will be canceled.
Note that the account you are using must be the one you signed up with your Peloton subscription.
For iOS Users
If you installed Peloton on your iOS device, follow these easy steps to cancel your Peloton membership:
Step 1: Go to your device settings, and click on the gadget name.
Step 2: Look for the “Subscription” section, and click on it.
Step 3: After clicking on it, open “Peloton”.
Step 4: Choose “Cancel Subscription”. After confirming to cancel your membership, it will cancel your upcoming renewals.
For Amazon Fire TV
With this guide, fire TV fans can easily cancel their subscription:
For Fire Tablet Users:
Step 1: Go to “Apps” on the tablet, then find “Store” to access the menu.
Step 2: Open the “Subscription” option and choose “Peloton Subscription”.
Step 3: Click on “Cancel Subscription”. After your cancellation confirmation, the subscription will be automatically canceled.
On Amazon Appstore:
Step 1: Go to the menu on Amazon Appstore and click on “Subscriptions”.
Step 2: Find “Peloton Subscription”, you will see the “Cancel Subscription” section. Open it and then choose “Confirm” to finish your cancellation.
The Amazon Website:
You can also go to the Amazon website online. Here is the way you can do to cancel your Peloton subscription:
Step 1: Go to the official Amazon website: https://www.amazon.com/
Step 2: Log in to your account. Make sure you use the same account that you use on Roku.
Step 3: Find the “Your Account” section on the right top, and select “Your Android Apps and Devices”.
Step 4: Choose “Your Subscription” to find the “Peloton” section. Afterwards, select “Cancel Subscription” to finish your cancellation.
For Roku Device
For Roku TV users, you can do the following steps to cancel your subscription:
Step 1: Use your Roku remote control and press the “Home” button.
Step 2: From this step, you can use the directional pad, and navigate to the Peloton channel.
Step 3: Press the * button to open the menu section of the channel.
Step 4: Choose “Manage Subscriptions” from the menu, then click “Cancel Subscription”.
Step 5: Click so a “done” window will appear, click to finish your cancellation
Go To The Peloton Website
Just like Peloton Unlimited Membership, we can also go to the Peloton website to cancel your Digital App subscription. So, please follow these simple steps for a successful unsubscription:
Step 1: Visit the official Peloton website: https://www.onepeloton.com/
Step 2: Click on your membership link.
Step 3: Choose the “Cancel Membership” option and confirm the cancellation.
Contact Peloton Customer Service
However, if you encounter trouble while unsubscribing your Peloton membership, a simpler way is to call Peloton Customer Service through this number: 1-866-679-9129. They will ask for your information and confirmation to help you with your Peloton cancellation.
Peloton Membership Cancellation Policy
Based on Peloton’s Subscription Terms, all Peloton Subscriptions will be renewed every month until they are canceled. At the start of the month, billing will occur. So, during that month, members will be provided with unlimited access to all of the Peloton classes.
After you cancel your subscription, you will still have full access to your bike. In addition,here will remain three pre-selected and pre-recorded classes and the Just Ride feature for you to check on your speed, cadence, and resistance.
Visit the official Peloton website for more: https://www.onepeloton.com/membership-terms
Due to your needs, like saving some cash or taking a long break, for example, you might want to unsubscribe the Peloton membership. With all of the instructions above, you can easily cancel your subscription. However, consider before deciding to cancel the Peloton Membership. Read the FAQs section below to think again about your Peloton membership unsubscription.
Should I Cancel My Peloton Membership?
If you want to stop attending your Peloton classes for a short period of less than three months, you can consider pausing your subscription instead of canceling. During the pause, you will not be able to access the Peloton classes while you will not be billed. You can unpause your subscription at any time. But, note that you can only pause your membership in full-month increments.
Can I Re-subscribe After I Cancel?
Fortunately, the answer is yes. If you need to unsubscribe your Peloton membership for more than 3 months due to injury, pregnancy or other reasons, you can later reactivate at any time by using your Peloton Bike or Tread.