Interested in a career in cycling and the bicycle business? Become a member of the Felt Team. Be a part of one of the most exciting and dynamic companies in the sport and industry today. Unless otherwise stated, all full-time positions enjoy 401k, medical, dental and holiday benefits. Salaries are commensurate with experience and related capabilities.
Felt Bicycles currently has the following positions open:
Customer Service Representative
Location: Ontario, CA
Felt is looking for that one person who understands the value and importance of superior customer service. Someone with a “can-do” attitude and willingness to do what it takes. As a member of the Felt Customer Service Team you would interact directly with Felt dealers and customers in order to assist with any questions or problems. Close interaction with other departments inside Felt including product, engineering, sales and marketing. Skills necessary to be successful in this position include but are not limited to:
- Verifiable bicycle shop mechanic experience and keen technical knowledge
- Problem solver, organized, analytical, patient
- Strong verbal and written communication skills
- Basic computer skills including MS Word, Excel, Outlook, order entry
- Willingness to learn and work in a team environment
- Ability to lift up to 60lbs and work on feet
Interested parties should submit resume and cover letter to:
[email protected] or mail to:
Jay Duehring
Felt Bicycles
5200 Ontario Mills Pkwy
Suite # 300
Ontario, CA 91764
Design Engineer
Location: Irvine, CA
Felt is looking for a Design Engineer to join our growing team. The position is full-time and is based out of our Irvine, CA office. Primary responsibilities include working with the rest of the engineering team towards the continued and ongoing advancement of Felt as a bicycle design leader. This position will have an emphasis on composite frame and component development. Engineering works directly in supporting all areas of the company including but not limited to product development, sales, marketing, and more. Skills necessary in order to be successful at this position include:
- Must have at least 5 years working experience in Pro-Engineering/surfacing
- Must be familiar with all stages of the design process – concept through manufacturing. Pro-E surfacing a big plus
- Must have intuitive working knowledge of and at least 3 years experience in the cycling industry.
- Must be a clear communicator and willing to work in a team environment
- Must have strong organizational and logistical skills
- Must have a do-what-it-takes approach and attitude
- Some travel required
Interested parties should submit resume and cover letter to:
[email protected] or mail to:
Jeff Soucek
Felt Bicycles
12 Chrysler
Irvine, CA 92618
Product Development Manager
Location: Irvine, CA
Felt is looking for a Product Development Manager to work out of our Irvine, CA office. Position is responsible for all facets of the (category) product development process, including but not limited to developing, ID’ing, sourcing, spec’ing and finalizing of all products within the specified category. The necessary skills for this position are:
- Detailed and keen working knowledge of the bicycle industry and product development process.
- Minimum 6 yrs. experience as a cycling product manager.
- Must have excellent written and verbal communication skills.
- Must have excellent computer skills including all MS programs Outlook, Word, Excel, PowerPoint, etc.
- Must have excellent organizational and planning skills.
- Must have excellent people skills and be comfortable working in a team environment.
- Must understand current market trends and show ahead-of-the-curve thinking.
- Must have a do-what-it-takes attitude.
General Duties and Responsibilities include but are not limited to:
In addition to managing the entire product development process and cycle, candidate will work very closely with all other areas of the company including but not limited to the other category product managers, engineering, sales, marketing, creative, and customer service. Asian and European travel required.
Interested parties should submit a resume and cover letter to:
[email protected] or mail to:
Brian Wilson
Felt Bicycles
12 Chrysler
Irvine, CA 92618
Inside Sales Representative(s)
Location: One in Irvine, CA & one in Buffalo, NY
Felt is looking for two Inside Sales Representatives to join our growing team – one in Irvine, CA, and one in Buffalo, NY. You will be responsible for assisting in identifying, developing, and growing Felt Bicycles prospective and existing retail customer base in conjunction with outside reps and inside sales team. The important skills for this position are:
- Candidate must present a professional image at all times
- Must have effective written and verbal communication skills
- Basic computer skills, as well as the strong organization and planning skills
- An aptitude to excel in a customer-focused and results-driven environment
- Must have good judgment in solving problems
- Must be able to work in a team environment
General Duties and Responsibilities include but are not limited to:
- Candidate must be willing to work in a heavy incoming phone traffic environment and sit at a desk for the majority of their workday
- Telephone support includes inventory availability, pricing, order status, and technical questions from both dealers (98%) and end-users (2%)
- Point-of-contact for sales reps and their accounts/customers
- Order entry and generation of packing slips
- Assisting in securing new and existing business, providing all necessary follow-up
- Warranty Process, Technical Services, and After-Market business sales/services
- Account management/customer service within a specified geographic territory
- Ability to achieve company and personal financial goals set by management
- Occasional bike assembly and assistance with warehouse functions
Interested parties should submit a resume and cover letter to:
[email protected] or mail to:
Bryan Melton
Felt Bicycles
12 Chrysler
Irvine, CA 92618